Rafael and Michael met in school and quickly bonded over business, technology, and systems thinking. After graduation, they went their separate ways—through military service and early career paths.
Both found themselves at the same telecom tech startup in New York. In founding and leadership roles, they helped scale departments across product, operations, and marketing. This experience gave them firsthand insight into building systems that support real growth in fast-paced environments.
While still working full-time, they began offering freelance services on the side. Michael focused on custom software development. Rafael worked with SMBs on growth strategy, content, and operations consulting. Across project after project, the same challenge emerged—small to mid-sized businesses didn’t just need isolated services. They needed structure, speed, and integrated execution.
Rafael and Michael launched OpSCALE as a solution tailored specifically for SMBs. They combined design, development, digital marketing, and operations into clear service offerings—rebuilding the traditional agency model into something leaner, faster, and more results-driven.
Today, OpSCALE is a growing multidisciplinary team delivering creative, technical, and operational solutions for ambitious businesses. We’ve expanded to offer offshore staffing, Amazon consulting, and PR services to help clients scale affordably and strategically. As our clients evolve, so do we—delivering systems that scale and solutions that last.
We win when our clients do. Explore case studies and growth stories powered by OpSCALE Consulting.
67% boost in acquisitions with zero added onshore employees and 32 hrs/month saved on reporting through integrated CRM and offshore support.
50% increase in field capacity, $113K in receivables collected, and 24/7 customer response coverage with offshore team integration.
Leadership clarity on DTC growth path with CMS-compliant go-to-market plan and field team structure ready for scaling.
