Because results always speak louder than promises.
OpSCALE helped a nonprofit focused consulting agency scale beyond its capacity by building a high quality offshore backend team. Four full time offshore hires took over execution across client support, CRM automation, and marketing, freeing the founder to focus on growth. In 12 months, the agency achieved 10X revenue growth and reduced client onboarding time by 40 percent.
OpSCALE built a compliant, phased go to market roadmap to help a healthcare RPM company pivot from B2B to direct to consumer. The strategy aligned CMS reimbursement, patient journey design, and a scalable field sales model. Leadership left with a clear execution blueprint and hiring plan, ready to scale in house.
OpSCALE overhauled a NYC pest control company’s digital presence, CRM, and staffing to stabilize operations and handle growing demand. A new website, paid ads, automated CRM workflows, and offshore support enabled 24/7 customer response, recovered $113K in receivables, and streamlined dispatch. As a result, field capacity increased by 50 percent and the business shifted from daily firefighting to smooth, scalable operations.
OpSCALE replaced spreadsheet driven operations with an integrated CRM, call routing, automations, and offshore support. The firm increased acquisitions by 67 percent without adding onshore staff and eliminated lead leakage. Reporting time dropped by 32 hours per month with full pipeline visibility.